And what's the real problem with our aviation security? Jacobsen outlines the bottom line in a new article published today.
My last article, Catching Up, did not curry any favors for me with the federal government. Only a few hours after the article was published, I spoke with Nico Melendez, media spokesperson for the Transportation Security Administration (TSA), who was especially angry. He accused the article of "lowering morale among TSA workers." (I wrote about the Federal Air Marshal Service, or FAMS, which is now under the jurisdiction of the TSA.) "We have 55,000 employees doing a terrific job, Annie. Why do you always have to focus on the bad?" he asked me.